Welcome to our FAQ corner!
Whether you're new to bookkeeping or just curious about how we work, you’re in the right place. Below you’ll find quick, friendly answers to the most common questions we get from clients.
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We provide full-service bookkeeping including financial recordkeeping, bank reconciliations, payroll support, tax-time prep, and monthly reports that actually make sense.
We help small business owners stay organized, reduce financial stress, and gain confidence in their numbers—so you can make smart decisions and grow with clarity.
We’re not a giant call center. We're a boutique team that cares deeply about accuracy, communication, and tailoring our service to your unique needs. Your success is our priority.
Yes—100%. We use secure, encrypted platforms and follow strict data protection practices, so your information stays confidential and protected at all times.
We offer clear, customized pricing based on your needs, transaction volume, and service frequency. No hidden fees—just fair, transparent rates that make sense for small businesses.
Yes! We offer free consultations to explore your goals, answer your questions, and recommend the best plan for your business. No pressure—just helpful advice.
Definitely. We’re here for long-term support, not just data entry. We’ll help you fine-tune your systems, improve efficiency, and understand your numbers better every month.
We tailor our service to your needs—whether that’s weekly, bi-weekly, monthly, or another rhythm that keeps your books accurate and your mind at ease.
We support a wide range of small businesses—from retail shops and restaurants/bars to consultants, creatives, construction and more. If you’re a small biz, we’re here for you.
Yes! Using QuickBooks Online software, everything is cloud-based, so you can check your financials anytime, from anywhere—with total security and real-time visibility.
We’re just a message away. Communication is a big deal to us, and we’re always happy to answer your questions, explain things clearly, or troubleshoot any concerns.